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RosterLab

Implementation Engineer/Specialist

We are a fast-growing, seed-funded SaaS startup revolutionising hospital rostering through a cutting-edge, user-friendly optimisation platform. Our mission is to fully automate and optimise the rostering process. In doing so, we save valuable time for healthcare professionals, improve work-life balance and improve operating efficiency. By joining us, you'll be able to have a positive impact on the lives of healthcare professionals worldwide.

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Industry

HealthTech / SaaS

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Location

Newmarket, Auckland, NZ

What you'll do in the role

Build roster optimisation models using our application

  • Set up data, configurate roster optimisation model within app, testing, and user training
  • Gather and validate contractual and operational rostering requirements from hospital stakeholders
  • Implement these requirements as clear, logical rules that our software can execute

Excel Modelling & Process Improvement

  • Conduct analyses to test, refine, and validate roster scenarios. This requires strong logical thinking skills
  • Spot opportunities to enhance or automate our processes and help clients adopt best practices in rostering

Project Management and Stakeholder Engagement

  • Work with healthcare providers, hospital administrators, and internal teams to understand scheduling challenges and suggest solutions
  • Advise customers on best-practice use of RosterLab software to maximise functionality and data insights
  • Ensure success in every onboarding from account creation to fully automated rostering
  • Maintain relationships with our clients for their long term success

Product Management

  • Contribute ideas to our product roadmap, focusing on features and improvements for our optimisation engine and interface

Who you are

  • You must have a minimum of bachelors degree. Ideally from engineering, stats, infosys, data, economics, maths, or any optimisation related degrees.
  • Agile in a fast-paced environment, with a strong ability to adapt and remain resilient through challenges and changes.
  • Logical Thinker: You excel at breaking down complex problems and translating them into clear, step-by-step solutions.
  • Detail-Orientated: Accuracy is key in building robust rostering models that serve critical healthcare needs.
  • Excellent Communicator: Comfortable engaging with stakeholders at various levels, from front-line staff to executives.
  • Likes Puzzles: The analytical challenge of creating roster models can often be like a brain teaser.
  • Adaptable & Flexible: You thrive in a fast-paced startup environment and enjoy tackling new challenges.
  • Analytical Skills: Familiarity with Excel or other data tools for modelling and analysis.